ON ALL ORDERS!
Tipplergoods Shipping Policy
Tipplergoods parcel packages, i.e. those qualifying as ‘ground shipping’ are shipped via UPS or FedEx ground shipping service to the contiguous United States only. Orders are typically ready to ship within 2 business days of placing an order. Once its been shipped, the delivery time is typically 2-4 business days. A business day is considered to be Monday through Friday, excluding holidays.
For in-stock ready to ship furniture requiring ‘freight shipping’, the average processing time is 2-3 business days. Once it's been shipped, the delivery time is typically 3-5 business days after the item has been shipped. We offer complimentary threshold freight shipping on furniture within the contiguous United States. Threshold is defined as the first dry area such as a covered porch or garage, not inside your home. *Shipping times are NOT guaranteed and only represent estimates.
You will receive a confirmation e-mail once your order has shipped. Shipping is free for all domestic ‘ground shipping’ and ‘freight shipping’.
Additional charges will apply for expedited and white glove delivery options. To request expedited or premium white glove delivery options, please contact firstname.lastname@example.org within 24 hours of your order. We offer you the best real time rates available, so you never overpay for these services with inflated flat fees.
Our FREE threshold delivery on all orders is defined as below:
For parcel items, threshold is defined as a no-signature required delivery to your mailbox, front door, or porch.
For freight items, threshold delivery is defined as the first dry area such as a covered porch or garage, not inside your home, a signature is required for threshold freight delivery.
Threshold delivery carriers will NOT enter your home under any circumstances. For information about our white glove service, see "Premium White Glove Service" below.
Tipplergoods is NOT responsible for any incurred storage fees or held shipment charges should you choose to delay shipment.
Tipplergoods is NOT responsible for any charges due to shipping arrangements made without approval from our shipping department.
Once tracking information is received and you wish to have a shipment delivered at a later date, please let us know so that we can make the necessary changes to avoid unwanted charges.
Should storage charges incur, we will charge the original payment method and send you an invoice via email for the additional expenses.
ESTIMATED SHIPPING TIMES
Estimated shipping times vary by order. A tracking ID will be emailed to you so you may easily track your order. Tracking is assigned before the items are picked up and in transit. Once the item is in your area, you will receive a call to schedule the delivery.
The estimated shipping times below represent the amount of time your order will be in transit once your order has left the warehouse:
- Orders sent via UPS or FedEx Ground are delivered on average 2-4 business days after the order leaves the warehouse.
- Orders sent via a Freight Carrier are delivered on average 3-5 business days after the order leaves the warehouse.
- Orders sent via a White Glove Service are delivered on average 3-5 business days after the order leaves the warehouse.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the warehouse and do NOT include packing time or production time for out of stock or made to order items.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery and are responsible for any storage fees or held shipment charges.
Customers can opt to select for White Glove service for an additional charge. When shipping large furniture items that need to be delivered via white glove delivery, white glove shipping expenses are the client's responsibility.
White Glove prices are applied within 48 hours of request and are not a part of our free shipping offer. These charges will be custom quoted and applied to your payment method of choice. These charges will show on your credit/debit card statement as a separate charge. Tipplergoods reserves the right to adjust shipping pricing if not properly calculated.
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Call Us: 888-294-0944